Troubleshooting Guide

Common Issues and Solutions

  1. No Sound During Gameplay

    If you're not hearing any sound while playing BEATZ, try the following:

    • Make sure your computer's audio is not muted.
    • Check your system's audio settings and ensure the correct output device is selected.
    • Verify that the in-game audio settings are configured correctly.
    • Ensure your sound drivers are up to date.

  2. Performance Issues (Lag or Frame Drops)

    If you're experiencing performance issues, such as lag or frame drops, consider these steps:

    • Update your graphics drivers to the latest version.
    • Lower the in-game graphics settings for smoother gameplay.
    • Close any background applications that may be consuming system resources.
    • Ensure your system meets the recommended system requirements.
    • Defragment your hard drive to improve loading times.

  3. Game Crashes on Startup

    If BEATZ crashes immediately upon launching, you can try the following:

    • Ensure your system meets the minimum system requirements.
    • Verify that your graphics drivers are up to date.
    • Disable any third-party software that may conflict with the game.
    • Reinstall the game to ensure no corrupted files are causing the issue.

  4. Input Issues

    If you're facing problems with keyboard inputs:

    • Check your keyboard for physical issues like stuck keys or debris.
    • Ensure that no other applications are intercepting keyboard inputs while playing.
    • Try using a different keyboard to see if the issue persists.
    • Update or reinstall your keyboard drivers if needed.

  5. Game Freezes During Gameplay

    If BEATZ freezes during gameplay:

    • Update your graphics drivers and ensure your system meets the recommended requirements.
    • Lower in-game settings to reduce the load on your system.
    • Make sure your computer is not overheating; clean any dust from your system's cooling components.
    • Disable any overclocking settings that may be causing instability.

  6. Unable to Install or Update BEATZ

    If you're having issues with installation or updates:

    • Ensure you have sufficient disk space available.
    • Temporarily disable any antivirus software that might be blocking the installation or updates.
    • Try downloading the game from our official website at beatz.zephrya.com.
    • Check for Windows updates and ensure your system is up to date.
    • Delete temporary files and clear your browser cache if you encounter download issues.

Advanced Troubleshooting

  1. Gamepad or Controller Not Working

    If you're using a gamepad or controller and it's not functioning:

    • Ensure your controller is properly connected and recognized by your system.
    • Calibrate your controller in Windows settings to fix any input discrepancies.
    • Update your controller drivers if applicable.
    • Check in-game controller settings for customization options.

  2. Network Connectivity Issues

    If you're experiencing online gameplay problems:

    • Check your internet connection stability and speed.
    • Ensure that BEATZ is not blocked by your firewall or antivirus software.
    • Restart your router or modem if you're encountering lag during online play.
    • Verify that you're not experiencing any ISP-related outages.